SECTION ONE: TROUBLESHOOTING
Lots of practice troubleshooting today! It was my first day as visiting librarian at Mountlake Terrace, and so many questions came up that I didn't know - from replacing printer paper, finding keys to the meeting room, and so much circulation! Even though I wasn't troubleshooting advanced technology I used many of the same techniques described in our modules. Smile, have a positive attitude, thank the person for their patience. And when I don't know the answer, find out where the answer is --- and in this case, it was frequently my co-workers. Hooray for teamwork!